#Top chatbot for bigcommerce how to
#Top chatbot for bigcommerce Offline

The action blocks the text input field, so the user can't write to you when the chatbot is running. The Disable Text Input action prevents visitors from typing when a chatbot is running. Your website visitors will not see the notification.

#Top chatbot for bigcommerce Offline

The Notify Operators action will send a notification to the operators as a web notification when they're online and an email when they are offline (only if the email notification was enabled in the settings). Please remember to ask the visitor for consent first - for example, by using the ask a question node. That means the user gives you consent to be on your mailing list. The Subscribe for mailing action allows you to sign in the visitor to your mailing list. The Chat with bot ended action allows you to create a message that will be sent to your website visitor after a bot finishes the conversation. You can learn more by checking our article about integration with Zapier. Send to Zapier action gives you a chance to send collected data to the Zapier system and later on to other external apps. Remove a tag action gives you an option to remove a previously added tag. Later, you can see the tags during the chat conversation or on your contacts list. Set Contact Property action allows you to add a new contact property or adjust the existing one added by the ask a question node.Īdd a tag action allows you to add a tag to the visitor. You can, for example, send different welcome messages to your website visitors. The Randomize action allows you to randomize the chatbot's flow experience. The Delay action allows you to delay the following action for a specified amount of time. This allows you to track the email's deliverability, open rate, and other stats:

Naturally, any rich-content email that you send through your bots will be listed in the Email Marketing > My added section, along with other email marketing campaigns you may have. The templates can be previewed and edited directly from the bot editor, without interrupting your bot creation process. You can also choose from the available templates or create new content from scratch. You can choose from two modes inside the action: Rich content or Plain text The plain text version allows for basic text and image formatting, while the rich content version allows much more detailed formatting and flexibility, and the content is edited inside the Email Marketing editor. This action allows you to create an email that will be sent to the visitor - for example, with more information about the product, your services, policies, etc. You can create individual bots' paths to each successful or failed answer based on the answers. You can also include a contact property with, for example, a name to greet the visitor with its name.Īsk a question action allows you to ask your visitor a question. The send a chat message action allows you to send a simple bot's message to your website visitor.

You can also loop the bot at the end of the bot's flow to display them again. Please note that the buttons won't disappear after they are clicked on, so the visitor can return to them during a conversation. The node will enable you to create a list of selectable options (quick replies), which branch out of the node to connect with appropriate actions. You'll see all the actions in the right-hand editing window in the visual chatbot editor.ĭecision (Quick Replies) asks the visitor to select a preset option, allowing you to build, e.g., an FAQ Bot that will answer a chosen question. You can build your chatbot with the following actions: With over 20 different actions to choose from, you can tailor your chatbot to meet the specific needs of your business.įor a detailed guide on using actions and building a chatbot from scratch, watch our video tutorial:

#Top chatbot for bigcommerce how to

Discover how to utilize actions effectively and explore the extensive range of actions.Įach chatbot in Tidio starts with a trigger, indicating when the bot should start, and an action, defining what the bot should do. At Tidio, an action is a chatbot node instructing the chatbot to perform a specific task, enabling you to create an interactive and automated conversation.